Providing services via online platforms

11 March 2020

As a precautionary measure to COVID-19, Pension Office has decided to opt for utilising online platforms effective today. 

For information, assistance, and submission of documents, clients are encouraged to use online services rather than visiting our reception. 

For information and assistance clients can now;

- Reach our call center at 1441

- Live Chat on Mobile Application & Website: http://pension.gov.mv

- Direct Message from Facebook & Twitter: /pensionoffice

- Form submission and inquiries e-mail: [email protected]

- Form submission and inquiries message from Viber: 7331441

Any other services which have not been mentioned above will be continued through our online systems as per usual. Pension Office will be accepting forms and documents except for public holidays from 8am to 4pm.

Pension Office has continued to provide majority of its services via online platforms and we would like to highlight that in 2018 the IT infrastructure of the office has been transitioned to Google Cloud. This has enabled Pension Office to smoothly cater its services even when faced with different obstacles. Pension Office has recently gained its status as a ISO/IEC 27001:2013 certified organisation by standardizing management of data security. It’s noteworthy to mention that Pension Office is the first institution in the Maldives to be ISO certified with regard to standardizing management of data security.

11 March 2020